Terms of service

Effective Date: [January 2025]

If you do not agree to these Terms, you must not access or use this Website.

 

1.1 You may use this Website solely for personal, non-commercial purposes and in accordance with these Terms.

1.2 You agree not to use this Website for any unlawful, fraudulent, or improper purpose, including but not limited to:

 

2.1 To access certain features or make purchases, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep your account details up to date.

2.2 You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. We are not liable for any unauthorised use of your account.

 

3.1 All product descriptions, prices, and images shown on the Website are provided for informational purposes only and are subject to change without notice.

3.2 We make reasonable efforts to ensure that products displayed on the Website are available for purchase. However, we do not guarantee the availability of any product and reserve the right to limit quantities, discontinue items, or cancel orders at our discretion.

3.3 In the event that a product is listed at an incorrect price or with incorrect information, we reserve the right to cancel or refuse the order, whether or not the order has been confirmed or payment has been processed.

 

4.1 All prices are displayed in Australian Dollars (AUD) and include GST, unless otherwise stated.

4.2 Payment for orders must be made at the time of purchase using the payment methods offered at checkout. We use secure third-party payment processors to handle transactions.

4.3 You represent and warrant that you are authorised to use the payment method provided and that the information you provide is accurate and complete.

 

5.1 We accept returns in accordance with our Returns Policy, which forms part of these Terms.

5.2 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

 

6.1 All delivery estimates provided on the Website are indicative only. Actual delivery times may vary based on location, courier delays, or other unforeseen circumstances.

6.2 Title and risk in the goods pass to you upon dispatch from our warehouse.

6.3 We are not responsible for parcels lost or delayed due to incorrect address information provided by you or delivery issues beyond our reasonable control.

 

7.1 All content on the Website, including but not limited to product designs, logos, images, text, graphics, layout, and software, is owned or licensed by Nediva and is protected under applicable copyright, trademark, and other intellectual property laws.

7.2 You must not reproduce, modify, adapt, distribute, display, publish, or otherwise use any content from the Website without our prior written consent.

 

8.1 The Website may contain links to third-party websites or services that are not owned or controlled by Nediva. We do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party sites.

 

9.1 To the maximum extent permitted by law, we exclude all representations, warranties, and conditions (whether express or implied) other than those expressly set out in these Terms.

9.2 Our liability in connection with the Website, any products or services provided through it, whether under contract, tort (including negligence), statute, or otherwise, is limited to the extent permitted by law.

 

10.1 You agree to indemnify, defend, and hold harmless Nediva, its directors, employees, contractors, and affiliates from and against any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from your use of the Website or breach of these Terms.

 

11.1 Your use of the Website and any personal information you provide to us is subject to our Privacy Policy, which outlines how we collect, use, and disclose personal information in accordance with the Privacy Act 1988 (Cth).

 

12.1 We may revise these Terms from time to time without notice. Any changes will be effective immediately upon publication on the Website.

12.2 Your continued use of the Website after changes are made constitutes your acceptance of the revised Terms.

 

13.1 These Terms are governed by the laws of New South Wales, Australia, and you submit to the exclusive jurisdiction of the courts of that state.

 

Website: https://www.nediva.com.au